Employee engagement has long been a concern in the U.S. workforce, but — perhaps now more than ever — it represents a vital component of employee attraction and retention. For the modern workforce, an engaging work environment is a fundamental expectation, a baseline requirement. Many employees refuse to settle for an organization that does not strategically prioritize engagement.

Creating a culture of engagement requires more than completing an annual employee survey and then leaving managers on their own, hoping they will learn something from the survey results that will change the way they manage. It requires an organization to take a close look at how critical engagement elements align with their performance development and human capital strategies.

How are some highly-engaged organizations focusing on the development of individuals and teams through employee engagement? Click here to find out in the full article!

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Incentive Services University (ISU) is the educational arm of Incentive Services. ISU was established to provide organizations with information and support services on Employee Engagement, the psychology of Motivation, and the core elements of Performance Management.

Research has proven that employee engagement contributes to increased profitability, yet most organizations still have no formal engagement strategy in place and two-thirds of employees are disengaged. A Gallup study drew the connection between consistently low engagement and team performance and suggested that when an employee’s engagement needs are not met, there is a higher likelihood of turnover — which can cost an employer 1.5 times the employee’s original salary.

Having an engaged workforce is clearly good for business, but there’s no one-size-fits-all strategy to make it happen. So, gaining a better understanding of what your unique employees need is the surest path to success. Companies who have successfully put an engagement strategy into action can offer valuable tips – like ensuring that employees at all levels are recognized, and the importance of employee feedback on the success of your strategy.


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Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

In order to maximize performance, it’s important to understand the cross-section of a typical workforce. It’s common for an organization to have 10-15% of its employees in a high performing group, and 10-15% in a lower performing, more disengaged group. This leaves the bulk of your workforce in the 70-80% middle percentile.

Well-designed recognition programs help unite your workforce by aligning all generations toward shared goals. Generational motivators should be considered when recognizing top performers to encourage a culture of satisfaction, employee engagement, retention, and organizational success.

The bottom line results of your organization are dependent on whether this middle percentile can be motivated and trained to improve. Outperforming the top employees may seem unrealistic to this group, so it is important that individuals be presented with attainable, incremental goals, and recognized for improving their personal performance contributions.

Jack Welch, former CEO of General Electric, in his book Winning, said, “Most work in an organization gets done by the people in the middle 70, those solid performers who don’t quite shine but work hard and well, and perhaps could shine with enough care and attention. You just can’t allow the middle 70 to toil way in a form of obscurity, like a well-behaved, mild-mannered middle child in a family of attention-grabbing prodigies and troublemakers. Well-managed companies fight that pull. In fact, they make sure managers spend at least 50 percent of their people time on their biggest constituency, evaluating and coaching them. Further, they don’t forget the middle 70 when it comes to rewards, recognition, and training.” (Winning, Welch, 2005, p. 113)

Click here to learn more about Incentive Services’ tips for Moving the Middle!

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Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

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Acknowledging the multiple generations within your workplace is critical to the success of your recognition strategy. With five generations working side by side in today’s workforce, it’s paramount that generational preferences and motivators be identified and understood. Determining how to best communicate with, train, engage, and retain top talent within every generation is essential to maximizing success.

Well-designed recognition programs help unite your workforce by aligning all generations toward shared goals. Generational motivators should be considered when recognizing top performers to encourage a culture of satisfaction, employee engagement, retention, and organizational success.

Click here to view our brochure and learn more about the 5 generations of the workforce, or contact us to learn more about our strategic approach to engaging all generations!

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Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today!

How are you reinforcing the value of your people?

By recognizing your staff and showing appreciation for their work, you make an investment in your team and also in the future of your organization. Success is not only measured by hiring the most qualified candidates, but also by ensuring job satisfaction and retention of your top players. When people are recognized and valued for their contributions, they become motivated to continue performing at a high level and develop a desire to stay with their current organization.

Click here to view our brochure on more ways you can develop your recognition strategy to attract and develop top performers.

Does your recognition strategy attract & develop top performers?

Contact us today to learn more about our strategic approach to recognition and how it can help you attract and retain top performers.

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Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today!

A recent study by Aon Hewitt exploring the mindset of today’s workforce reveals that companies are falling short of expectations when it comes to rewards and recognition. According to the study, today’s workforce has the following top 5 expectations of their organizations:

  1. Communicates completely and honestly
  2. Recognizes strong achievement and performance
  3. Encourages collaboration and teamwork
  4. Possesses strong management and leadership team
  5. Provides valuable work tools/resources, including technology

Of these top 5 items, employees identified RECOGNITION as having the most significant gap regarding the current state versus desired state.

Click here to learn more about Incentive Service’s approach to employee engagement and how we are helping organizations close the Recognition Gap, or feel free to contact us for a free consultation.

Is your organization meeting expectations?

Contact us today to learn more about our strategic approach to recognition and how it can impact your employee engagement goals and ensure you aren’t falling short.

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Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today!

Recognition for length of service is frequently used as a foundation of employee engagement strategies.

In fact, studies show that 87% of organizations have programs in place for recognizing employee length of service. These programs reward the dedication of employees who have built a career within the organization and strengthen the connection between organization and employee.

Research indicates that employees who feel valued by their organization express job satisfaction, performing to their full potential for reduced turnover. Contact us today to learn more about service recognition and how it can impact your overall employee engagement strategy!

CELEBRATE!

Celebrate employee years of service milestones with a personalized symbol of gratitude for their commitment and dedication.

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Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today about service recognition programs!

Is your organization making the most of opportunities to recognize your employees this year?

Employees who are recognized regularly throughout the year feel appreciated and valued, which is proven to increase motivation and productivity.

Establishing a Recognition Program with a wide range of initiatives that support organizational goals and values will help drive a positive work culture and will encourage consistent above and beyond performance from your employees.

SAY THANK YOU!

Recognize performance excellence instantly. Immediate appreciation for a job well done can have a lasting impact!

WANT TO LEARN MORE?

Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today about recognition programs!

There is no greater motivation than knowing that others believe in you.

Wouldn’t it be great if we were all intrinsically motivated and not dependent on external influences? It would be the perfect situation – everyone trying their hardest, focused on the loftiest goals and not quitting until the goals were achieved. This is a wonderful picture, but it’s not reality. We’re human beings dealing daily with our strengths and inadequacies.

How do we get off the sidelines, get into the game and win? We’ve learned that extrinsic motivation is an important catalyst. Outside influences are a key in moving performance to a higher level. Competition, visibility, and recognition fuel performance.

Measuring team performance forces a new perspective on individual expectations through visible goals and responsibilities. The productive, positive leaders on a team move to the front and become the driving force. Creating this positive visibility raises the emotional level and forces engagement, while highlighting measurements and performance. When performance becomes visible in our circles of influence, we will do almost anything to succeed!

TIP

Understanding what needs to be done to succeed is the first step towards maximizing performance. Healthy competition with set goals and rewards encourages positivity, visibility, and success.

WANT TO LEARN MORE?

Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today about incentive programs!

Help employees set and exceed goals, build brand loyalty, and retain valuable talent.

Align the program with company objectives: Align your incentive program with organizational goals to ensure that employees are focusing on business priorities and success.

Communicate effectively: It’s essential that program goals and details be communicated to participants through conversations with managers, an internal website, print collateral, etc.

Engage all levels of business: It’s critical to align the entire company around the goals of your incentive program, making sure that everyone in your organization feels engaged and motivated.

Choose effective rewards: An incentive program is only as good as its rewards. When selecting rewards, remember to provide products that motivate employees and drive performance.

TIP

Employees who participate in company-driven incentive programs say they feel more valued (85%), are more loyal to their companies (65%) and get better results (60%).

WANT TO LEARN MORE?

Incentive Services is a leading supplier of Incentive, Recognition, and Loyalty Marketing programs. We build custom programs to motivate and reward your employees, strengthen the dedication of your channel partners, and increase customer loyalty.

Contact us today about incentive programs!